We take the repetitive reception work around Cliniko off your team - triaging patient replies, filling cancelled slots, chasing recalls, and handling intake - so your front desk can focus on patients, not the inbox. Custom-built and handed over documented.
Common Cliniko automations
If your team does it repeatedly, we can automate it.
A busy clinic generates a constant stream of small tasks around Cliniko - confirming appointments, reading SMS replies, rebooking cancellations, sending recalls, and onboarding new patients.
None of it is hard, but together it is hours every day of reception time that could go to patients - and the moment it slips, calendars develop gaps and revenue leaks.
We automate that layer so the routine work runs itself and your team only handles the exceptions.
1-2h
reception admin saved per day for one clinic
~2s
to triage each patient SMS reply
$0.002
cost per message triaged
See it in action: SportsFit Physio: around 50 Cliniko SMS replies a day triaged automatically, saving 1-2 hours of reception admin daily across two locations.
These are common starting points - not a fixed menu. Each one is built around how your team actually works.
Patient SMS replies are read and classified automatically - confirmations cleared, reschedules routed to the right practitioner in seconds.
Appointment reminders and confirmations go out on schedule and update Cliniko without anyone touching the calendar.
Digital intake and consent forms flow straight into the patient record, so new patients arrive already set up.
Overdue patients are sent automated recall sequences, bringing them back without your team running manual lists.
Cancelled slots trigger an offer to your waitlist, quietly keeping the calendar full.
A morning summary of bookings, cancellations, and gaps lands in your inbox so nothing is a surprise.
These are just examples. If you can describe the task, we can almost certainly automate it - Cliniko or any other tool in your stack. Tell us what's slowing your team down and we'll scope it.
Get in touchNo drawn-out consulting engagements. We scope the highest-ROI task, build it, and hand it over - with no upfront payment.
A 30-minute call to map where your team loses the most time. We identify the highest-ROI task to automate first - no commitment.
We build the automation into the tools you already use and test it against your real workflows - so it works on day one, not after months of tweaking.
You get full documentation and a system your team owns. Pay only once you're satisfied - backed by our 60-day money-back guarantee.
Financial Planning Firm · Australia
Application form processing automated end to end - from a 1+ hour manual job to under 25 seconds, removing a full-time slice of weekly admin.
25s
per form
(was 1+ hr)
30+
hrs/week
saved
Trades & Construction · Hours to Xero
On-site forms flow through to a Xero-ready payroll CSV - eliminating a full day of weekly admin and giving one source of truth for hours across every site.
1 day
weekly admin
eliminated
0
manual entry
steps
Sydney Sports Physio · Two Locations
50 Cliniko SMS replies a day, triaged automatically. Claude classifies each one and routes reschedules to the right physio in seconds.
1-2h
admin saved
per day
~2s
per email
triaged